FAQ
Frequently Asked Questions by our customers
Shipping
Where we deliver?
We take orders from anywhere in the world, for delivery in 450 Cities of India.
When do we deliver?
Orders will be delivered any time during the day between 8 a.m. to 8 p.m.
Midnight Delivery Order will be delivered during midnight 11.15 p.m. to 12.15 a.m..
Shipping charges?
Our Prices are inclusive of delivery/shipping charges. There are no Extra Delivery Charges for Standard Delivery.
How do we deliver?
The flowers & Gifts are Hand delivered by us.
BILLING INFORMATION
What is billing details?
Billing details are payment details. E.g. if you are paying through Credit Card then you need to provide all required details. Credit Card Holder Name, Address, Email Id, Credit card number etc.
Will my billing information be secure?
We recognize and respect the privacy and confidentiality of our customers, and in our continued commitment, we use a VeriSign secured shopping gateway. VeriSign is widely acknowledged as the world’s best and most trust worthy Net Authentication Agency.
What methods of payment are acceptable?
ONLINE PAYMENTS : We accept Credit Cards, Debit Cards and UPI Payments via PayPal and PayU payment gateways.
DELIVERY INFORMATION
Can I have my order delivered today?
All orders placed before 6:00 p.m. IST can be delivered on the SAME DAY
How can I receive a confirmation of my order?
We will automatically send you an email confirmation of your order.
Can I change my order information?
If you have any concerns about changing your order information, you can contact us at: support@fbflowerbasket.com or Call +91-7723851777
Was my order delivered?
All customers are automatically sent a confirmation that we have received their order, as long as they have provided us with a valid email address. After the order has been delivered, within 24 hours a delivery confirmation is emailed to all customers.